What’s your job title?
What does your job involve?
- Managing new supplier and customer-driven metering works, from install right through to removal.
- Building a good working relationship with both Squire and Stark service providers and contractors.
- Engaging with various meter manufacturers, requesting and ordering standard and non-standard metering modules.
What’s your background?
I previously worked at Gazprom Energy for just under three years. I started off answering the phones in customer services, and progressed to getting involved with big projects, such as their online billing portal. I also have experience running training sessions for new starters about the industry and complex billing/metering issues.
Why Squire Energy?
I’ve been in the industry for five years mainly working with I&C (industrial and commercial) gas suppliers, and I wanted to experience the customer journey from a different angle.
What are you most looking forward to in your job?
As it has been for most people, COVID has meant changes to the way we work, and the ‘new normal’ for me is that my role is now solely based at home. I’m looking forward to going out on site visits when restrictions lift, to see how the gas infrastructure projects work. Working with technical people and site engineers has boosted my confidence when resolving metering queries and observing and learning from engineers when they are installing/surveying a meter is invaluable. It brings metering to life rather than through photographs or file flows.
What do you enjoy doing in your spare time?
I love keeping up to speed with my sports, from playing five-aside football, to days out at the races, to afternoons in watching Formula One. If sport is not on my mind, then I enjoy going on walks around my local park, zoning out from the world and getting some needed fresh air.
If you had to describe yourself in three words, what would they be?
Warm-hearted, loyal and easy-going
We’re off to the pub – what’s your order?
I have a sweet tooth, and love a fruity and refreshing gin and juice.
Find out more about the rest of the Squire Energy team here.Posted on